The Live Content Intern will support the content and category teams in maintaining, enhancing, and optimizing product listings across Snoomart’s e-commerce platform. This role offers hands-on experience in content management, live operations, and cross-functional collaboration in a fast-paced Q-commerce grocery environment.

🛠 What You’ll Get Your Hands On

• Assist in managing and updating live product content, including product titles, descriptions, images, and nutritional information.
• Conduct regular audits of live content to ensure accuracy, completeness, and alignment with internal standards.
• Coordinate with the category, commercial, and supply chain teams to ensure content reflects the latest assortment, pricing, and promotions.
• Support in tracking out-of-stock items and ensuring proper tagging and replacements are managed on the platform.
• Participate in daily operational checks to identify and flag inconsistencies or errors in the live catalogue.
• Help implement content improvements based on customer feedback, SEO guidelines, and seasonal campaigns.
• Assist in tagging and categorizing new products to improve discoverability and navigation.
• Ensure all content follows brand tone, legal disclaimers, and health standards

🧙‍♂️ The Magic You Bring Education

• Currently pursuing or recently completed a degree in Marketing, E-commerce, Business, Media, or related field.

Professional Experience

• Previous internship or project experience in e-commerce, retail, or digital content is a plus.

Technical Skills

• Proficiency in Microsoft Excel and Google Sheets.
• Familiarity with CMS tools, e-commerce platforms, or ERP systems is a plus.
• Communication & Collaboration:
• Excellent written English.
• Strong attention to detail and ability to multitask.
• Eagerness to learn and work in a team environment

Skills

• Content Management
• Attention to Detail
• Product Categorization
• Inventory Coordination
• Basic Excel/Google Sheets
• Communication Skills
• Initiative & Ownership
• Adaptability in Fast-paced Environment

Personal Attributes

• Curious and eager to learn
• Highly organized and structured
• Proactive with a “can-do” attitude
• Collaborative and open to feedback
• Comfortable with repetitive operational tasks

Key Learning Opportunities

• Hands-on experience with live e-commerce operations
• Exposure to category management and commercial processes
• Understanding how content impacts user experience and sales performance
• Opportunity to contribute to projects in a rapidly growing Q-commerce business.