Guest Relations Manager – IHG Luxury Lifestyle Hotel (Pre-opening)

Full Time @ IHG Hotels & Resorts Sector: Hotel, Restaurant & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : November 18, 2022
  • Salary: Negotiable
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About the job

Your day to day

As a Guest Relations Manager – you’ll oversee and direct all aspects of the guest relations function to achieve the highest possible guest satisfaction and monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.

What we need from you

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

Strong – sometimes you’ll need to lift, push and pull big objects. This can involve bending and kneeling

Literate – you’ll need a good grasp of reading, writing and basic maths

Flexible – night, weekend and holiday shifts are all part of the job, able to work in a fast-paced environment, and can work well in a diverse team

Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to

Experienced – at least 2 years of similar experience in a luxury and lifestyle environment

Pre-opening experience is an advantage

Arabic Speaker is an advantage

What we offer

We’ll reward all your hard work with a competitive salary and benefits.

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