About the job
Your day to day
As a Guest Relations Manager – you’ll oversee and direct all aspects of the guest relations function to achieve the highest possible guest satisfaction and monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
What we need from you
Ideally, you’ll have some or all of the following competencies and experience we’re looking for:
Strong – sometimes you’ll need to lift, push and pull big objects. This can involve bending and kneeling
Literate – you’ll need a good grasp of reading, writing and basic maths
Flexible – night, weekend and holiday shifts are all part of the job, able to work in a fast-paced environment, and can work well in a diverse team
Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to
Experienced – at least 2 years of similar experience in a luxury and lifestyle environment
Pre-opening experience is an advantage
Arabic Speaker is an advantage
What we offer
We’ll reward all your hard work with a competitive salary and benefits.