Operation Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning DHL Global Forwarding has an opening for a Operation Specialist in Doha, Qatar.

Join us in connecting people and improving lives!

In this Operation Specialist position

• Manage and process credit card payments for handling customer shipments.
• Ensure all payments have the required approvals and are backed by customer credit facilities when applicable.
• Make timely payments to government authorities and vendors, ensuring no disruption to operations.
• Save and organize payment documents in the correct folders and share them with the back office for record-keeping.
• Ensure the back office updates the provision in shipment files and actualizes invoices after payments are made.
• Verify that accounting entries appear correctly in the vendor ledger and transfer them to the respective credit card ledger.
• Maintain and update two key trackers: (1) a request tracker for all received payment requests, (2) a consolidated credit card statement tracker (covering multiple cards).
• Perform daily reconciliation between the request tracker and credit card statements to confirm all transactions match.
• Ensure month-end reconciliation of all credit card ledgers with statements; promptly report any missing transactions to brokers or relevant stakeholders.
• Monitor credit card balances, initiate top-ups when required, and ensure cards are settled within due dates.
• Follow up with brokers when certain payments are directly processed by them using the cards.
• Provide regular reports on payment status, reconciliations, and outstanding issues.
• Take full accountability for credit card management, ensuring compliance with internal controls and timelines.
• Handle ad hoc tasks and responsibilities as assigned by management.

Now, here is what we need from you!

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field (preferred).
• Minimum 2 to 3 years of experience in operations, payments, or financial reconciliation (experience with credit card payments is a plus).
• Sound knowledge of accounting principles and reconciliations.
• Proficiency in MS Excel and ability to manage multiple trackers with accuracy.
• Excellent organizational skills with attention to detail and deadlines.
• Strong communication skills to coordinate effectively with back office, vendors, and brokers.
• High level of integrity and accountability in handling financial transactions.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary