About The Role:

We are pleased to announce an exciting opportunity to be part of our Resource Planning & Optimisation team as a Senior Business Analyst to be based in Doha, Qatar.

As a Senior Business Analyst, you will be responsible for developing and maintaining resource planning tools including mathematical models to plan and forecast resource requirements for aircraft maintenance operations. You will facilitate optimized resource levels by bringing insights to stakeholders for decision making through resource data analysis and dashboards.

Specific Responsibilities For The Role Include:

• Short to long-term resource planning functions including preparing annual budgets, providing scenario analysis, establishing intake targets, qualification requirements, training and leave capacity to efficiently utilize engineer and mechanic resources in consideration of employee engagement.
• Analyse and recommend courses of action for stakeholders via the management team to achieve business objectives in alignment with Qatar Airways core values.
• Continuously explore, propose and implement internal process improvements through coordination and collaboration with stakeholders to ensure efficiency and automation in alignment with the Resource Planning & Optimisation department’s strategy and culture.
• Scope, develop, create, benchmark and articulate KPI performance and trends to ensure management and external stakeholders’ understanding of and satisfaction with the forecasting, measurement and monitoring process.
• Data analysis, reporting and presentation including but not limited to employee productivity, attrition, overtime, leave, training, qualifications, sickness and unavailability to support managerial decision making.

Qualifications

About you

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification to a minimum Bachelor’s level in mathematics, statistics, operations research, data science, actuarial science, engineering, finance or similar field of study.
• Minimum of 4 years’ experience in resource analysis, forecasting, planning and optimization.
• Experience in developing Power BI dashboards and using advanced resource planning software preferred.
• Aviation industry experience or knowledge of aircraft maintenance operations preferred.
• Expert level skills in Microsoft Excel including add-ins for data analysis, optimisation and VBA.
• Advanced proficiency in other Microsoft Office programs including PowerPoint.
• Highly developed analytical, critical thinking, reasoning and problem-solving skills.
• Strong numerical skills and knowledge of statistics.
• Proven ability to develop and maintain relationships with a range of stakeholders.
• Positive, collaborative attitude and strong desire for success.
• Mindset of continuous improvement, automation, innovation and AI adoption.
• Excellent communication skills in English, written and spoken.
• Project management knowledge highly desirable.