Project Overview:

The goal of this project is to build a conversational AI system that can respond to common student advising queries related to course selection, degree requirements, minors, concentrations, deadlines, and university policies. The chatbot will be trained on relevant CMU academic data and designed to offer reliable and helpful responses in a user-friendly interface.

Responsibilities:

• Assist in designing and building a chatbot prototype using relevant AI and NLP tools
• Curate, structure, and preprocess advising-related datasets from different sources
• Fine-tune or integrate with language models (e.g., GPT, Rasa, Dialogflow, etc.)
• Develop agentic AI capabilities to enable the chatbot to take proactive, helpful actions where appropriate
• Evaluate chatbot performance and iterate based on user testing
• Work closely with faculty and student advisor to align the system with real advising needs

Qualifications:

• Strong programming skills (Python preferred)
• Strong deep learning, model fine-tuning, and NLP
• Interest in AI, education technology, or student success tools
• Experience with chatbot frameworks or NLP libraries is a plus
• Strong communication and problem-solving skills

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.