What’s the job?

As our Asst. Events Manager you will be expected to manage the day to day operation from an organisational perspective, whilst running a very busy Meetings and Events Floor. You will support the Events Operations Team by supervising team leaders, supervisors and agency staff to ensure a smooth & efficient running operation. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your day-to-day

• Maintaining a healthy relationship between all colleagues ensuring there is a successful working atmosphere within the team
• Ensure colleagues are properly trained on quality and service standards, has the necessary tools and equipment and are empowered to carry out job duties
• Manage day to day staffing requirements, plan and assign work. Provide mentoring, coaching and regular feedback to help improve team member’s performance
• Ensure the security and proper storage of events food and beverage products and equipment
• Take responsibility for the successful running of all events from meetings for two up to Ballroom events whilst ensuring all organisers and delegates leave the premises happy
• Ensure that all Event space is cleaned, vacuumed and properly stocked according to anticipated business volume. Notify Engineering immediately of any maintenance and repairs needed
• Perform tasks as directed by the Director of Conference & Events in pursuit of the business goals set by the department

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.