Hotel Assistant Manager

Company: Four Seasons Hotels Sector: Hotel, Restaurant & Hospitality
  • Date Posted : April 20, 2025

About the job

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:-

The Hotel Assistant Manager oversees the Front Office staff and manages all functions of the Front Desk. Ensures communications and follow-up on any problems, guest requests or special requirements. Monitor employees’ activities to assure that standards are being met, staff is being supported and guest needs are being met.

  • Oversees the Front Desk operations and acts as the manager on duty in the hotel.
  • Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
  • Assists with the talent acquisition, training, supervising and performance management of the Front Office team
  • Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Desk Manager and/or Finance Management.

Preferred Qualifications And Skills

  • Previous experience for at least 2 years in a similar role with a Luxury Hotel or Resort.
  • Excellent English language skills both written and verbal.
  • College degree, preferably in Hospitality Management
  • Extensive knowledge of front office operations.
  • Strong leadership skills
  • Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. Ability to effectively handle stressful situations and guest complaints.

Our Offering:-

  • Four Seasons believes in offering the best to the best; check out some of our amazing benefits!
  • An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential
  • The opportunity to engage in a diverse and challenging work environment
  • Complimentary and or Discounted Hotel Stays
  • Competitive Salary (Tax-Free)
  • Excellent Benefits Package that includes: Medical, Dental, and vision

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