
Product Development & Quality Control Officer
Full Time @Qatar Airways posted 2 weeks ago in Airline & Aviation ShortlistAbout the job
About The Role
In this role you will be required to support the Product Development & Quality Control team in expanding DQ’s Qatar-based product portfolio at the best price and in a timely manner. You will also be responsible to ensure that all the contracted suppliers meet the quality standards set by Discover Qatar.
Key Responsibilities
- Source suppliers and manage their relationship (setup regular calls and on-site quality control inspections) to ensure best products, positioning, service quality, ROI, and pricing, of DQ/QRH products in the market.
- Assist with developing product and negotiating competitive rates for ground services to key partners including cruise lines, charter flights and Privilege Club Collection.
- Ensure precise system loading and on time release of all products.
- Negotiate appropriate tactical offers, value adds and unique services to support sales and marketing campaigns, including seasonal activities and special events (Ramadan, Formula One etc.)
- Analyze and benchmark competitor products and, rates, tactical offers and monitor sales performance, negotiate discounts and override commissions (ORC).
- Conduct accurate review of contract amendments received from DQ service suppliers.
- Administer the contract forms, templates and procedures in compliance with company policies and procedures.
- Assist and support internal stakeholders (operations, sales, marketing, finance, etc.) for any matters arising relating to supplier contracts.
- Identify bottlenecks and propose corrective measures to Line Manager.
- Prepare and provide e-briefs, presentations and training to DQ internal stakeholders.
- Perform physical check at supplier site on random, but planned basis, to verify quality.
- Follow set standard operations procedures and ensure terms specified in supplier contracts are followed with regards to the booking process, payment, and financial terms.
- Perform other department duties as directed by the Head of the Department.
Job Posting
Mar 9, 2025, 11:25:19 AM
About You
- Relevant Vocational, Tertiary or Trade qualification with minimum 4 years of relevant experience.
- Travel industry qualifications e.g. IATA / UFTAA
- Preferably have experience in a product department of a tour operating or travel management company.
- A proven track record of developing and maintaining relationships with suppliers.
- Strong negotiation skills with the ability to demonstrate key areas of success.
- Excellent communication skills, both verbal and written English.
- Data Analysis and ability to articulate to external customers.
- Experience in reviewing contracts and working on manual cost sheets.
- Computer literate with good knowledge of Microsoft Word, Excel and PowerPoint.
- Flexible and open, never give up attitude and have the ability to work under pressure.
- Good geographical and destination knowledge.