About the role:

Undertake all cash desk sales activities in the shop and provide the best possible customer service in order to maximize sales opportunities within Qatar Duty Free Company retail shops

 Responsibilities

• Process card and cash transactions on the POS in accordance with company SOPs.
• Follow the Security Tamper Evident Bag (STEB) procedure to correctly pack items.
• Scan QDFC products correctly at POS machines.
• Sell push lines items at the POS.
• Serve customers at the POS with kindness and respect.
• Keep the POS area neat and tidy.
• Answer basic questions from customers on products or provide any other general information about QDF stores or airport amenities.
• Carry out the end-of-shift cash closing steps. Put cash in the cash bag, seal the cash bag and submit to the cash office in HIA.
• Perform other department duties related to his/her position as directed by the Head of the Department

Qualifications

A successful candidate should possess:

Basic Literacy and Numeracy skills, English communication skills with Entry level roles – no prior job-related work experience

Preferred

Previous Retails and or Customer Service experience

Job Specific Skills:

• Command of English language
• Basic PC skills
• Good interpersonal/customer service skills.
• Basic product knowledge.
• Be pleasant and approachable