Overview Of The Role

Sales Engineers will promote and sell HVAC products and services to clients, ensuring customer satisfaction and achieving sales targets.

What you will do: –

Description of Accountability:

Key Tasks

• Responsible to achieve monthly / quarterly / annual sales targets & margin
• Payment collection
• Build, manage and execute a project sales funnel
• Conduct field visits to promote HVAC products and services
• Identify customer needs and recommend suitable solutions
• Prepare quotations, follow up on leads, and close sales
• Maintain records of client interactions and sales performance
• Provide technical support and product demonstrations to clients

Customer Service:

• Provide exceptional customer service, including answering questions and addressing concerns about product applications, warranty and service
• Offer guidance and recommendations on product use.

Product Knowledge:

• Must have strong technical knowledge of AC’s (Split/Window/Duct/VRF and others)
• Stay updated on new product releases and changes to existing products.

Training and Development:

• Participate in giving onsite training sessions to improve to potential and existing customers
• Share best practices and insights with colleagues to enhance team performance.

Required Skills to be successful:

• Technical Skills: strong technical knowledge of HVAC products
• Customer Service Skills: Strong interpersonal skills for effective communication with customers and team members.
• Attention to Detail: Precision in following assembly instructions and ensuring high-quality results.
• Problem-Solving: Ability to address and resolve queries and issues.
• Teamwork: Ability to work collaboratively with others in a team environment.

What equips you for the role:

• Education: Bachelor’s Degree or Diploma
• Experience: Minimum 3 years of experience in HVAC industry in Qatar. Should have good connections within the projects (Private, Government, O&G, Real estate) & Trade sector in Qatar.
• Language: Fluent in English and Arabic (Native speaker)
• Valid Qatar Driving License