Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Green Key.

What you will be doing:

• Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards
• Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
• Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
• Check and make note of all the rooms with MAKE UP sign.
• Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.

Qualifications

Your experience and skills include:

• Service focused personality is essential
• Preferably female
• Previous experience in a similar role in 5* hotel is an asset
• Strong interpersonal skills with a passion for service
• Good communication skills with ability to speak fluent English.
• Physically active and efficient.

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.