Job Purpose

• Perform and maintain the administration and documentation of the Employee Relations section to ensure effective confidential reporting and record keeping.

Job Context & Major Challenge(s) – I

• The company’s workforce is a multi-national and multi-cultural environment; this requires constant establishing and developing of effective work relations.
• Relevant data is extracted from a variety of sources into a formal report, including realistic recommendations for actions.
• Activities are governed in adherence with laws, regulations, policies and procedures.
• Work with all levels of the business including providing recommendations and process guidance to Department Manager’s and Chief Officers.

Key Job Accountabilities – I

• Administer documentation relating to working conditions, performance management, equal opportunities, disciplinary, grievance and absence management.
• Provide information regarding HR policies and procedures to section heads and supervisors to assist them in understanding and implementation.
• Meet with employees and documenting conversations for investigation reporting purposes.
• Establish pertinent information and produces the necessary investigation reports with recommendations to support investigations of grievances, harassment, absence and disciplinary cases.
• Implement the outcome of investigation reports, including the issue of warning letters.
• Liaison with the Medical department on employee cases with a medical dimension and follow up on documentation of sick leaves, employee’ medical cases, and recommendations for termination of contract on medical grounds.

Key Job Accountabilities – II

• Generate and issues statistical reports, warnings and advisories as required by the situation.
• Act as the SharePoint Administrator to create and manage ER case database and access on SharePoint. Maintain comprehensive and confidential case records both electronic and hard copy.
• Liaise with employees and managers to ensure that employees return to work and workflows are completed following a period of absence.
• Liaise with employees and/or their families in event of mishaps, accidents or fatalities to ensure availability of appropriate, timely support and follow up with Personnel Administration Operations on necessary insurance-related payments to employees and their families.

Qualifications

• Bachelor’s degree in Human Resource Management or Business Administration.

Knowledge and/or Experience – I

• 8 years’ experience in relevant positions.