About the job
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
F&B Guest Experience Executive – Steakhouse
- Greets guests, escorts them to the table seating
- Manage waiting list
- Offer appropriate seating arrangements
- Make reservation arrangements
- Ensure all orders are filled in a timely and accurate manner
- Maintain clean and organized work area
- Observe proper grooming and personal hygiene at all times
- Assist waiters and head waiters when needed
- Manage event-related work including setting up tables and maintaining both the exterior and interior of the outlet.
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations
- Handles guest problems and complaints
- Attend all regular departmental briefings and contribute to open communication within the assigned team
- Performs other duties pertinent to this job as assigned.
Qualifications
- Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort)
- Good communication skills, preferably Russian speaker
- Interpersonal skills
- Basic computer skills
- Customer-oriented with a positive attitude and smiling face
- Friendly and approachable
- Cooperative and self-giving team player
- Ability and willingness to perform under stress
- Positive and high energy level
- A willingness to go the extra mile to ensure needs are met