Overview Of The Role

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:

Store Safety

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.

Excellent Customer Service

• Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provides customers with current relevant information about the product.
• Sincerely thank all customers for shopping as they exit the store and invite them back.

Quality

• Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.

Administrative

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required Skills To Be Successful

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry preferably in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge

Education: High School Diploma or equivalent

Minimum Experience

Minimum 2 years of Retail Sales experience preferably in premium Fashion.

Job-Specific/Technical Skills Required To Complete The Tasks

• Good verbal communication skills
• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service