The Role:

We are currently looking for an enthusiastic and passionate IRD (In-Room Dining) Manager to join our team. If you are a natural leader who enjoys creating memorable guest experiences, leading high-performing teams, and thriving in a fast-paced luxury hospitality environment, we’d love to hear from you.

What You’ll Be Doing:

• Lead and oversee the daily operations of the In-Room Dining department, ensuring smooth and efficient service delivery
• Create exceptional and personalized dining experiences for our guests
• Inspire, coach, and develop the IRD team to deliver outstanding service standards
• Ensure service quality, presentation, and attention to detail consistently exceed guest expectations
• Manage staffing, scheduling, and team performance
• Monitor operational costs, productivity, and departmental budgets
• Work closely with Culinary, F&B, and other departments to ensure seamless operations and guest satisfaction
• Handle guest feedback professionally and proactively create service recovery opportunities
• Maintain health, safety, hygiene, and luxury service standards at all times

What we’re looking for:

• Previous leadership experience in In-Room Dining or Food & Beverage operations within a luxury hospitality environment
• Strong knowledge of restaurant and room service operations
• A passionate leader who enjoys developing and motivating teams
• Excellent communication and interpersonal skills
• Strong attention to detail with a guest-focused mindset
• Ability to thrive in a dynamic and fast-paced environment
• Strong organizational and problem-solving skills

What’s In It for You?

• 21 calendar days annual leave and 11 paid public holidays
• Sick leave benefits as per Qatar Labour Law
• Private Medical Insurance for self
• End of Service benefits
• Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner)
• Exclusive hotel and dining rates for you, your family, and friends
• Outstanding learning, development, and career progression opportunities
• Reward and recognition programmes
• The opportunity to work in one of Doha’s most iconic lifestyle destinations