Overview Of The Role:

The Car Sales Executive at GAC Motor in Qatar is responsible for achieving the company’s sales objectives by meeting sales, CSV, and NPS targets. This role provides first-rate service to current and potential customers. The executive is integral in promoting a customer-centric approach and works closely with various departments to foster a quality sales and service culture. Empowered to make customer-focused decisions, the executive aims to ensure a positive customer experience, building long-term relationships and generating repeat sales.

What You Will Do:

• Achieve or exceed allocated monthly sales targets, aiming for 17 units.
• Regularly meet or surpass CSV score of 4.85 and an NPS of 85 to ensure maximum customer satisfaction.
• Contribute to maximizing all sales, including finance, cash, insurance, accessories, window tinting, service packages, and paint protection.
• Ensure company procedures are followed when handling cash and credit customers, with money deposited to SO immediately.
• Maintain 100% entry of walk-ins in C4C with appropriate follow-ups.
• Ensure 100% zero overdue accounts by close of business hours through daily Excel report updates.
• Offer a 100% test-drive experience to all customers with proper documentation.
• Comply with company guidelines and SOPs, reporting incidents to the showroom manager.
• Submit all necessary documents to relevant departments as per administrative reports.
• Ensure job quality to avoid errors and promptly address customer concerns to improve satisfaction.

Required Skills To Be Successful:

• Sales experience in the automotive or retail industry.
• Excellent communication and interpersonal skills.
• Good IT and computer skills.
• Valid Qatar driving license.

What Qualifies You For The Role:

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• 2-3 years of proven experience in automotive sales or retail sales.
• Track record of meeting or exceeding sales targets and quotas.
• Familiarity with CRM software and sales tracking systems.
• Valid Qatari driver’s license.