🚀 Welcome to Your Next Adventure!

We are looking for an experienced and highly organized HR Operations Team Lead to oversee and manage the

daily operations of the HR Operations team. The role involves leading a team responsible for payroll coordination,

employee insurance, medical claims, leave management, ticketing, offboarding, QID renewals, salary holds,

employee loans, and employee support services.

The ideal candidate should have strong leadership skills, operational excellence, problem-solving capabilities, and

experience handling high-volume HR operational activities while ensuring compliance, accuracy, and timely

service

🛠 What You’ll Get Your Hands On

• Collect, review, and verify payroll inputs including attendance, leave, overtime, deductions, incentives, loans, and other payroll-related data
• Ensure payroll submissions are processed accurately and within established deadlines
• Coordinate with Finance and Payroll teams to resolve payroll discrepancies and ensure timely salary processing
• Monitor leave salary calculations, final settlements, payroll reconciliations, and end-of-service benefits calculations
• Supervise employee offboarding processes, including clearance procedures, exit documentation, final settlements, and system deactivation
• Oversee salary hold cases, investigations, and resolutions while ensuring clear communication with employees and stakeholders
• Maintain, update, and analyze HR operational trackers, dashboards, and reports to support decision-making
• Ensure employee records, HR files, and documentation are maintained accurately and confidentially

🧙‍♂️ The Magic You Bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum 5-8 years of HR Operations experience, including team management experience
• Strong knowledge of payroll operations, employee benefits, insurance, leave management, and labor-related processes
• Experience handling high-volume HR operational activities
• Strong leadership, communication, and stakeholder management skills

✨ Bonus Points If You Have

• Excellent organizational and problem-solving abilities
• Proficiency in Microsoft Excel, HR systems, Jira, and operational tracking tools
• Ability to work under pressure and manage multiple priorities effectively

Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers 👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

👨‍💼 It’s All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu 🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.