Job Purpose: The Membership Manager will be responsible for developing and implementing strategies to recruit, retain, and engage our members. This role requires strong communication skills, a strategic mindset, and a commitment to delivering exceptional member experiences.

Responsibilities:

• Develop and execute membership recruitment and retention strategies.
• Manage all aspects of the membership lifecycle, from onboarding to renewals.
• Manage the membership database, ensuring accurate and up-to-date records.
• Design and implement member engagement initiatives, events, and communications.
• Analyze membership trends and provide insights to improve member satisfaction.
• Collaborate with other departments to enhance member services and benefits.
• Respond to member inquiries and resolve issues promptly.
• Prepare reports and presentations on membership metrics and program effectiveness.

Qualifications & Competencies:

• preferably Arabic speaker
• Experience in membership management or related field
• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Familiarity with online membership platforms.
• A passion for community building and member engagement.

What’s In It for you?

• One of the most iconic place to be and work
• Amazing learning and development program
• Discounted rates at The NED Doha
• Fantastic career growth opportunities