🛠 What You’ll Get Your Hands On

• Performance Management: Monitor, analyze, and report on the performance metrics of Last Mile operations, ensuring alignment with government requirements and standards. Identify areas for improvement and implement strategies to enhance efficiency, compliance, and service delivery
• New Clients: Hunting for new opportunities and clients within the government sector and financial institutions to scale the existing Last Mile business
• Client Relations: Serve as the primary point of contact for government entities and key accounts. Build and maintain strong relationships with government stakeholders, addressing their needs, and ensuring high levels of satisfaction and trust.
• Strategic Planning: Develop and execute strategic plans to achieve performance goals and expand business opportunities within the government sector. Collaborate with cross-functional teams to align strategies with organizational objectives and government regulations.
• Data Analysis: Utilize data analytics to gain insights into operational performance and government-specific requirements. Create detailed reports and presentations to communicate findings and recommendations to stakeholders.
• Process Improvement: Identify opportunities for process optimization and implement best practices to enhance Last Mile delivery operations for government projects. Drive continuous improvement initiatives to streamline workflows and ensure compliance.
• Project Management: Lead and manage projects related to Last Mile performance and strategy for government entities. Coordinate with internal teams, external partners, and government stakeholders to ensure successful project execution.
• Problem-Solving: Address and resolve any performance issues or operational challenges that arise in government-related projects. Develop solutions and strategies to mitigate risks and ensure smooth operations.
• Market Insights: Stay informed about industry trends, government policies, and market conditions. Use this knowledge to drive innovation, maintain a competitive edge, and identify new business opportunities within the government sector.

🧙‍♂️ The Magic You Bring

• Bachelor’s degree in Business Administration, Public Administration, Logistics, or a related field. An MBA or advanced degree is a plus.
• 5+ years of experience in account management, business development, or strategic planning, with a strong focus on government entities, logistics, or e-commerce.
• Proven experience in managing relationships with government stakeholders, financial institutions and delivering exceptional service.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights to support decision-making.
• Excellent project management skills, with the ability to handle multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to addressing challenges in government-related projects.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams, government officials, and stakeholders.
• Proficiency in relevant software and tools, including data analysis platforms, CRM systems, and reporting tools.
• Fluency in Arabic (both written and spoken) is mandatory, with strong English language skills.
• Knowledge of government procurement processes, regulations, and compliance requirements.
• Experience in negotiating contracts and managing partnerships with government entities.
• Familiarity with performance metrics and KPIs specific to logistics and Last Mile operations.
• Ability to adapt to changing government policies and market dynamics while driving innovation in service delivery.