Job Description

The Learning and Development Senior Specialist (Qatari Only)

Role purpose:

The Learning and Development Senior Specialist focuses on planning and executing activities around identifying the relevant skills required across the organisation, building associated capability and relevant training programmes which ensure existing skills are retained and new skills are introduced within market as required. The specialist will support the business to identify behavioural and functional learning needs, conduct skills gap analysis, provide learning solutions accordingly (online, virtual, classroom and blended), and ensure that the business learning drives a high performance culture to support the delivery of the overall corporate strategy.

Responsibilities

Key accountabilities and decision ownership:

• Manage and contribute to the learning and development policies, processes and practices to ensure alignment to the corporate strategy;
• Assist the business and provide advice, interpretation and guidance on these L&D policies, practises and processes;
• Communicate with and influence managers across functions to assess and build future people capabilities and ensure high engagement of all learning and development activities across the local market;
• Execute learning and development activities (for example training needs gap analysis, interacting with vendors / building content to design curriculums and learning campaigns);
• Manage third party training provider relationships;
• Build/maintain/leverage the Vodafone Skills Catalogue as required and collaborate with business stakeholders to identify critical skills to create future ready digital workforce
• Build individual competence by proactively looking for best practices (external & internal), experiment with new ideas/ technologies and implement innovative digital learning and development solutions, to support the learning and development agenda;
• Collaborate with Internal Communications to create, promote and evangelise learning campaigns and support with mind-set shifts;
• Plan and allocate budgets to find solutions in order to implement the required trainings;
• Leverage data-driven insights around learning priorities using dashboards and measure the impact of the learning campaigns;
• Build and create learner-centric experience through the relevant/available learning tools, platforms (for example, how the learner likes/prefers to learn);
• Create and curate learning content that is engaging, relevant and with high impact; coordinate and facilitate behavioural and functional trainings as agreed with the business.

Qualifications

Must have technical / professional qualifications:

• Bachelor or post-graduate qualifications in Human Resources or a related discipline
• 4+ years’ of learning & development experience, including training facilitation in a multinational environment
• Telco experience advantageous
• For Qatari Candidates Only