About The Role

In this role, you will be responsible for the cleanliness of Guest rooms and public areas as instructed by Supervisors while adhering to Hotel policies and procedures.

Key Accountabilities Include

• Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
• Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
• Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
• Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
• Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
• Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organized appearance
• Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
• Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures
• Perform other department duties related to his/her position as directed by the Head of the Department

Qualifications

About you

The successful candidate will have the following qualifications and skills:

• Previous experience in hotel industry.
• Basic Literacy and Numeracy skills.
• Command of English language.
• Fluency in both written and spoken English.
• Basic knowledge of cleaning.
• Basic knowledge of computer skills- Excel, Word.